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Our Tech Support Services

At BitPix we’re passionate about technology and we pride ourselves on our customer service. Because of this, we have expanded our business and are now offering a range of tech support services to both home and business users. Our technicians are ready to help resolve your IT problems quickly and efficiently so that you can get on with your busy day.

What this means is that you can get fast, affordable tech support with no drama. Almost all of our services can be performed remotely either on the phone, by live chat or by email. With your permission we can use remote desktop connections to view your screen so that you don’t need to describe what you’re seeing, and we can easily diagnose and fix your issue with minimal disturbance to your day.

Who is this for?

Everybody! Even if you think your tech support question is silly, don’t be afraid to ask. We know that not everybody is a computer whizz, and we’re here to help no matter how big or small the problem is. We’ve helped people connect a new iPhone to their WiFi, troubleshoot printer problems and even explained how best to search for something on Google. When we say no question is too small, we really mean it!

We’re also fully equipped to help with your business IT needs. Setting up an office network, maintaining devices, installing hardware… we also offer fully managed IT solutions to keep your business running without the need for an expensive in-house IT team.

Can you visit me?

Absolutely! We are based in Melbourne and if we can’t solve your problem remotely we will book in a time for a local on-site visit to your home or place of business.

If you’ve got a burning IT question and need quick tech support, get in touch today! We’re available on 0401 946 604, or simply click the live chat button in the bottom corner of this page to talk to one of our technicians right now! (8am-7pm Mon-Fri)